Coroner charter for Buckinghamshire

Coroners will not normally comment upon nor enter into correspondence about any cases they have completed, nor any cases handled by other coroners.

Comments and suggestions for improvements to the Coroner Service are always welcome and can be made by:

• emailing [email protected]
• completing an online feedback form about the Coroner's Service

The aim of the Coroner Service is to provide a service of excellence so that you should have no cause for complaint, but if you do, the complaint will be dealt with speedily and courteously.

Complaints about a coroner's decision or the outcome of an inquest can only be dealt with through the High Court.

The Coroner's Office will be able to explain the procedure on request, but cannot give legal advice (strict time limits apply).

All complaints about the administration of the Buckinghamshire Coroner’s Service, or the conduct of the staff in the Coroner’s Office, should be raised in the first instance with the Senior Coroner’s Officer by writing to her or telephoning her.

The Senior Coroner's Officer will reply to such complaints in accordance with the correspondence timescales.

Geraldine Trickett
Senior Coroner’s Officer for Buckinghamshire Coroner Service
29 Windsor End
Beaconsfield
Buckinghamshire
HP9 2JJ

If the Senior Coroner’s Officer fails to deal with the complaint satisfactorily, the complainant may refer it to Karen Collins, Head of Service for Registration and Coroners, email [email protected].

Complaints about the conduct of an assistant coroner should be raised in the first instance with the senior coroner concerned by writing to him or telephoning him. The senior coroner will reply to such complaints in accordance with the correspondence timescales.

If the senior coroner fails to deal with the complaint satisfactorily, the complainant may refer it to:

The Judicial Conduct and Investigations Office
81 - 82 Queens Building
Royal Courts of Justice
Strand
London
WC2A 2LL

Email: [email protected]