Joint Food and Safety Service Business Plan 2022 to 2024

It is recognised that as well as ensuring that premises due for inspection are actually inspected, the quality of the inspection is of equal importance. By ensuring and maintaining the quality of an inspection, it becomes a more focussed, effective tool in securing food safety.

As part of our harmonisation process, it is recognised that there are a number of legacy policies and procedures that need to be reviewed and consolidated into single Buckinghamshire Council versions.

This is an ongoing process and as such will be undertaken throughout 2022 and 2023. One of these to be prioritised will be that for monitoring the quality and consistency of approach to inspections, information provided and correspondence.

Notices to be served and other enforcement work are verified by the team leaders or Environmental Health Manager to ensure consistency with the Enforcement Policy and compliance with the Code of Practice.

The council also has a corporate complaints procedure that forms the basis of an escalation process to managers. Such cases are reviewed and any lessons learned are discussed with team members.