Health and Safety Enforcement Policy
Appendix 1, Service Standards
Our Commitment
- We will give you verbal feedback at the end of each inspection and aim to give you written confirmation either at the time of the inspection or within 5 working days.
- We aim to respond to any request to the department within 3 working days. All correspondence is reviewed shortly after receipt to determine the type of response required and if it relates to something which must be dealt with as a priority. We will always provide a contact name, email and number if requested
What to do if you are unhappy with the service?
The Council has a Corporate Complaints Procedure which can be found at:
These pages explain how to make a complaint against any Council Service.