Planning for emergencies: are you ready

If you become unwell or injured a range of NHS services exist to help you get well. Choosing the right one will ensure you receive the best possible treatment.

• call NHS 111 if you need medical help or advice but it’s not a life-threatening situation. You can also call NHS 111 if you’re not sure which NHS service you need
• call 999 if someone is ill or injured and their life is at risk
• visit a walk-in centre, minor injuries unit or urgent care centre if you have a minor illness or injury and it cannot wait until your GP surgery is open
• ask your local pharmacist for advice – your pharmacist can give you advice. This can be for many common minor illnesses, such as diarrhoea, minor infections, headache, travel advice or sore throats
• make an appointment with your GP if you are feeling unwell and it is not an emergency

A simple first aid course can provide you with basic skills that could help you save the life of a family member or friend.

Local courses are provided by:

• St. John Ambulance
• British Red Cross