Prepare for and respond to adverse weather and utility problems
Cold weather
The UK Health Security Agency has guidance on how people and organisations need to respond to cold weather.
The cold weather plan includes action cards for:
- commissioners and councils
- provider organisations
- frontline health and social care staff
- GPs and practice staff
- individuals
View the impact based UKHSA Weather Plan on the GOV.UK website.
You can also sign up to receive weather notifications directly from the Met Office.
To limit the effects of cold weather on your health, check that you are up to date with any vaccinations.
To help ensure that your heating and cooking appliances are safe and working properly in time for Winter, contact a Gas Safe engineer.
Frozen pipes can burst in cold weather causing damage to your home.
Southern Water have put together some advice on how to avoid your pipes bursting in cold weather.
To help you be prepared for the winter months, our Helping Hand team have put together support available to help with heating and household bills.
Southern Water maintains a register of priority customers who may be vulnerable due to illness or age.
You can make sure yourself, a relative or a neighbour are added to this by:
- calling 0800 027 0800 from 9am to 5pm, Monday to Friday
- filling out the online registration form
How to respond when cold weather does occur
View health advice
NHS winter health offer services and information to deal with the effects to our health brought on during the cold winter months including advice about:
- keeping up to date with vaccinations
- getting support with your health if you feel unwell
Find out how to keep warm
The Keep Warm, Keep Well campaign created by GOV.UK provides advice on:
- what temperature to heat your home to if you have a pre-existing medical condition
- financial support
- useful contacts in cold weather