Guidance for new refugees
3. Applying for benefits
As soon as you’re granted refugee status, you will be able to apply for benefits.
When you can apply for benefits
You can apply for benefits when you have refugee status.
There may be a gap between your asylum support ending and your first benefit payment.
If you do not have enough money while you wait for your first payment, you may be able to get an advance on your first benefit payment.
Before you apply
To apply online you’ll need:
- your bank, building society or credit union account details
- an email address
- access to a phone
If you do not have these, you can call the Universal Credit helpline or go to a jobcentre.
You’ll also have to prove your identity. You’ll need some identity documents for this, for example your:
- driving licence
- passport
- debit or credit card
- payslip or P60
Information you'll need when you apply
You'll need your:
- name
- address
- home information (where you live)
- date of birth
- bank details (you can still claim if you do not have a bank account)
- mobile phone number
- email address
Submit your claim
You can apply for benefits online.
The benefits you can apply for will depend on your circumstances. View the type of benefits you can apply for.
If you're old enough to work
It is likely you would need to apply for Universal Credit.
If you can't use the online service, contact the Universal Credit helpline (usually free to call).
If you need an interpreter, you can ask for one.