Guidance for new refugees

You can open a bank account so that you can receive:

• benefit payments
• money from work

Bank accounts are free to open.

You’ll need to prove your identity, immigration status and address.

Different banks ask for different documents, but you’re likely to need:

• photo identification (for example a driving licence)
• proof of address (for example, a letter from the Home Office)

If you can't open a bank account, consider opening an alternative account. For example, a credit union account.

These accounts may charge a small fee.

You need to keep your bank information safe and secure, including passwords and Personal Identification Number (PIN).