We will be texting or emailing residents who are late paying their Council Tax. This communication is genuine but if you’d like reassurance you can log in to check your online account or pay online. There is no need to contact us if you've already paid.

Council Tax

Paying your Council Tax

Set up or amend a Direct Debit and learn about other payment methods.

New residents, moving address or change of occupants

Let us know that you've moved in, within or out of Buckinghamshire, add a name to your bill or let us know a tenant has moved.

View or manage your Council Tax account online

Sign up to view your account, manage your Direct Debit, change your details, apply for discounts and receive paperless bills.

Discounts, exemptions and empty properties

Find out if you are eligible for a Council Tax discount or exemption and how to tell us about an empty property.

Help if you're struggling to pay your Council Tax

Find out what to do if you're struggling to pay your Council Tax and how we can help you avoid falling behind on payments.

What to do with Council Tax when someone dies

Find out what to do with Council Tax if someone has passed away.

How we recover unpaid Council Tax

Find out what to do if you are struggling to pay or have missed a payment.

Council Tax completion notices

Find out what a Completion Notice is, when it is issued, what it means and how you can appeal.

Claim a Council Tax refund

If you have received a bill that shows a credit on your Council Tax account we can refund the money back to your bank account.

Appeals and challenges

Find out how to challenge or appeal a Council Tax band, bill or decision.

Council Tax bills and bands

How we spend your Council Tax and calculate your bill.

Report Council Tax fraud

Let us know if you think someone might be claiming a Council Tax discount or exemption that they are not entitled to.

Switch to paperless Council Tax billing

Help us reduce our carbon footprint by switching from paper billing to viewing your bills online.