Hot weather

The weather is exceptionally hot. View guidance on conserving water and staying safe in hot weather and what to do if you see someone sleeping on the streets on Severe Weather Emergency Provision (SWEP).

Make sure your email is genuine

Please be aware that some emails received by residents regarding late payments are not from the council. If you are unsure, you can check your online account, pay online or contact us. Learn more on these types of emails at National Cyber security.

Pay your Council Tax bill

If you've received a bill without a name, you will need to let us know that you've moved in before paying.

When to pay

Council Tax payments are due on the first day of the month as shown on your Council Tax bill, unless you pay by Direct Debit in which case there is a choice of date.

How much to pay

You should pay the full instalment amount due as shown on your bill or recovery notice. If the amount paid does not match the instalment due and you have a previous year's debt, then the amount paid will be allocated to clear the balance of the oldest debt first and not towards the current year's charge.

If you have a payment arrangement on a previous year then you will need to pay that amount separate to the current year instalment.

How to pay

Choose how you would like to pay your Council Tax bill to see more information:

Sign up for paperless billing

You can sign up for paperless billing in your online Council Tax account.

Spread out the cost of your Council Tax

Usually Council Tax is paid in 10 instalments throughout the year, however you can request to pay in 12 instalments instead.

This should spread out the cost of your annual Council Tax bill into 12 smaller, monthly payments.

Contact the Council Tax team

If you have a question about paying your Council Tax that is not answered on this page, you can contact us for help.