Request a free visit from an Energy Doctor

If you want to improve the energy efficiency of your home you can request a visit from a domestic resource efficiency officer (called an 'Energy Doctor').

Energy Doctors can:

• advise on ways that eligible households can reduce energy consumption and costs
• put in place suitable low-cost easy retrofit resource efficiency (LCERRE) measures

LCERRE measures include:

• draught proofing for windows, doors, letterboxes and chimneys
• hot water cylinder insulation jackets
• reflective radiator panels
• secondary glazing film
• portable solar generators
• electricity consumption monitors
• thermometer cards
• LED lights

To qualify for a free visit your home must meet both of the following criteria:

• you rent the property through a private rental agreement, or own and live in the property ,or you're a social housing tenant
• you live in a domestic property with an energy performance certificate (EPC) rating of D,E,F or G or if the property doesn't legally require an EPC

You must also meet at least one of the following criteria:

• you're the only occupier of the property with an income of £36,000 or less before tax
• there are 2 or more occupiers with a household income of £41,000 or less before tax
• you're a household with dependant children and a household income of £50,000 or less before tax
• you are in receipt of means tested benefits such as Universal Credit and Council Tax Support
• a member of your household is disabled
• a member of the household is of State Pension age (aged 66 or over)

We will prioritise visits for those who meet these eligibility criteria and live in Opportunity Bucks areas.

To request a visit, contact Better Housing Better Health by:

• telephone: 0800 107 0044
• email: [email protected]

This project is funded by the UK government through the UK Shared Prosperity Fund (UKSPF).

Just under £2 million has been allocated to support the scheme until the end of March 2025.