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Homeless or at risk of losing your home

Homelessness assessments and further support

If you're eligible we'll carry out an assessment of your circumstances if you are homeless or threatened with homelessness within 56 days.

This will help identify what has caused your current situation.

We'll assess what your housing needs are and any support needs you may have in order to gain suitable accommodation.

This usually involves a face to face interview with a housing officer. Assessments are sometimes done over the phone.

You'll be asked to provide certain documents, such as wage slips, proof of benefits and evidence of medical needs.

Once the assessment is complete we can create a personal housing plan for you.

Personalised Housing Plan [PHP]

We'll work with you to develop a personalised housing plan which will include the actions to be taken by us and by you to try to prevent or relieve your homelessness.

Challenge a decision

If you don't think the decision we've made about your situation or the housing accommodation you've been offered is correct, you can ask us to review that decision.

Further Support with your housing situation

View the support available from other organisations below: