Housing Improvement and Adaptations Policy

5.1. Assistance will not normally be given where works have commenced before the Council has given its approval in writing.

5.2. Applications for assistance will not normally be approved for works which fall outside the policy below. However, exceptional cases may be considered by appeal on an individual basis.

5.3. All applications for financial assistance from the Council must be accompanied by valid UK photographic identification for adult applicant(s), along with proof of their current address. For child applicants, an original birth certificate must be provided. The Council may investigate where it is believed that the applicant does not reside at the address for which an application for financial assistance has been made in their name.

5.4. The Council may use credit check and on-line or other fraud investigator systems to check whether or not an applicant for any grant or loan (detailed below) has other bank accounts or outgoings that they have not declared to us.

5.5. The amount of funding available to pay for grants and loans is strictly limited and assistance can only be approved where financial resources permit.