Final deadline to cash council tax rebate vouchers approaches

Buckinghamshire residents who haven’t yet cashed their council tax energy rebate vouchers are being reminded that the deadline is fast approaching, at the end of this month.

Earlier this year the Government announced that all households in council tax bands A to D would receive a £150 payment as part of a range of measures to support people with the rising cost of energy pressures. Residents who were eligible for an energy rebate who had not received a BACS transfer were sent a voucher in the post in August this year. The vouchers need to be taken with a form of photo ID, to a post office, where they can be exchanged for £150.

Latest figures show that around 3,600 vouchers are still waiting to be cashed in Buckinghamshire.

The original vouchers sent out are only valid for 90 days so some will no longer be redeemable, but the council can still make a payment by BACS transfer for residents to receive the payment. Anyone who needs to do this must telephone the council before 24 November to arrange this. Call 0300 131 6000, choose Option 3 and then Option 6. The last payment run will be made on 25 November.

If your voucher is still valid but you are unable to get to the Post Office yourself, you can nominate someone else to collect the money on your behalf. The nominee will need to take the original letter and relevant photo identification to the Post Office. The process is fully explained in the voucher letter and on the council website.

John Chilver, Cabinet Member for Affordable Housing and Resources said: “This really is the last chance for people to claim the £150. Please remember, this is not a loan and you don't need to pay it back. After 30 November, any unclaimed money will go back to central government. We know how much of a struggle things are for so many of our residents right now. We would hate for anyone who really needs this money to miss out, so please act now before it is too late.”

Anyone who has been sent a voucher but is in a position not to need it, please consider cashing it in and donating the funds to the Heart of Bucks Crisis Appeal which is helping local people who are struggling to make ends meet as a result of the rising cost of living.

Your donation could help someone in need buy food and household essentials, contribute towards moving costs for someone fleeing domestic abuse or help with energy costs.

For more information about the appeal, visit the website.