Apply for or renew a disabled person's bus pass

Use this service to apply for or renew a bus pass to travel for free if you:

  • are permanently disabled
  • have a disability that lasts at least 12 months (or likely to last at least 12 months)

Your form must be signed by a health professional, any charge for this would be for you to pay. 

You'll need to renew your bus pass every 5 years.

Who can apply

You can apply if you:

  • are blind or partially sighted
  • are profoundly or severely deaf
  • are without speech
  • have a disability or have an injury which has substantial and long-term effect on your ability to walk
  • do not have arms or have long-term loss of the use of both arms
  • have a learning disability
  • have been refused a driving license due to physical incapacity (this does not include refusal on grounds of drug or alcohol misuse)
  • are in receipt of Higher Rate Mobility for Disability Living Allowance (HRMCDLA)

Find out more about the eligibility criteria on GOV.UK.

If you receive Personal Independence Payments (PIP)

You can also apply under your PIP requirements if you've scored at least 8 points or more under either the:

  • 'moving around' activity of the mobility component
  • 'communicating verbally' activity

You need to send us a copy of the scoring sheet for PIP and the front page of the award letter showing:

  • the date of the letter
  • the date PIP is awarded until
  • your name

How to apply or renew

You'll need:

  • an email address
  • your National Insurance Number
  • current proof of eligibility
  • a passport-style photo

Your bus passes will be valid anywhere in England but except Dial-a-Rides and most coach services.

You can renew your bus pass from 90 days before it expires.

Apply or renew now

Contact the bus pass team