Apply for or renew a disabled person's bus pass
Use this service to apply for or renew a bus pass to travel for free if you:
- are permanently disabled
- have a disability that lasts at least 12 months (or likely to last at least 12 months)
Your form must be signed by a health professional, any charge for this would be for you to pay.
You'll need to renew your bus pass every 5 years.
Who can apply
You can apply if you:
- are blind or partially sighted
- are profoundly or severely deaf
- are without speech
- have a disability or have an injury which has substantial and long-term effect on your ability to walk
- do not have arms or have long-term loss of the use of both arms
- have a learning disability
- have been refused a driving license due to physical incapacity (this does not include refusal on grounds of drug or alcohol misuse)
- are in receipt of Higher Rate Mobility for Disability Living Allowance (HRMCDLA)
If you receive Personal Independence Payments (PIP)
You can also apply under your PIP requirements if you've scored at least 8 points or more under either the:
- 'moving around' activity of the mobility component
- 'communicating verbally' activity
You need to send us a copy of the scoring sheet for PIP and the front page of the award letter showing:
- the date of the letter
- the date PIP is awarded until
- your name
How to apply or renew
You'll need:
- an email address
- your National Insurance Number
- current proof of eligibility
- a passport-style photo
Your bus passes will be valid anywhere in England but except Dial-a-Rides and most coach services.
You can renew your bus pass from 90 days before it expires.
By applying for a bus pass, we will need to collect and use personal information about you to produce and manage this bus pass. You have the right to request information about how we use your data and if you have any queries about how we might use your personal data contact us at [email protected].
Between 1 April 2023 and 31 March 2025, holders of the Buckinghamshire Older Person and Disabled Bus Passes will be able to travel before 9am (Monday to Friday) for a reduced single fare of £1 on all journeys starting in Buckinghamshire.
This is a trial period and may be extended.
Your bus pass can be used on journeys starting in Buckinghamshire from 9am to 11:59pm, Monday to Friday.
You can also use it anywhere in England:
- from 9:30am to 11.00pm, Monday to Friday
- all day at weekends and bank holidays
If your pass has been issued as a result of a visual impairment, you can use it on any journeys starting in Buckinghamshire at any time. Your pass will require the following symbol on it:
Companion passes
If you're unable to travel alone due to your disability, you can apply for a disabled person's bus pass with companion entitlement.
A companion pass entitles the pass holder and one adult companion to travel free of charge on journeys starting in Buckinghamshire. They must travel together, getting on and off the bus at the same stops.
Request a companion pass
To apply you'll need to email a letter of support from a health practitioner to [email protected].
The letter must state that the applicant would not be safe or able to travel alone.
If the applicant is a child, they will not be automatically offered a companion card due to their age. There will need to be medical grounds for a companion entitlement to be added.
Contact the bus pass team
Opening hours: Monday to Friday, 9am to 12pm
Telephone: 01296 674 747
Email: [email protected]