Appeal a parking fine if you were parked in a car park after the expiry of a pay and display ticket
There are some scenarios where appealing your parking fine (also known as a Parking Charge Notice or PCN) could be successful and some where you should consider paying instead.
Where it's unlikely an appeal would be successful
If you are parked in a car park after the expiry of a pay and display ticket, you will be liable to pay the PCN even if:
- the machine didn't accept all your money (it is your responsibility to check that your money has been accepted before printing the ticket)
- you have a blue badge (unless stated on the parking charge tariff, you still need to pay for a pay and display or discounted season ticket (view the car park page to see the tariffs)
- you didn't realise your ticket had expired (you are given a 10 minute grace period after expiry)
- you were loading or unloading
You can pay your PCN online.
Where your appeal may be successful
Appealing the PCN does not guarantee the PCN will be cancelled. Each case is reviewed individually on its own merit and in consideration of the circumstances.
If your pay and display ticket had fallen off the dashboard of was turned face down, your appeal may be successful.
You will need to provide a copy of the front of the pay and display ticket with all the details visible.
Alternatively, if you pay your PCN within 14 days from the date the PCN was issued, you pay the discounted amount shown on the front of the PCN. If you pay after 14 days, you pay the full charge that is displayed on the front of the PCN.
Your appeal may be successful if you tried to pay for a virtual ticket using RingGo, tried telephoning and paying at the machine, and none of these options worked.
You will need to provide evidence that you tried to pay i.e. proof of your outbound calls showing you tried to telephone before the PCN was issued.
We can also check with our external suppliers to see if there were any faults that day.
Alternatively, if you pay your PCN within 14 days from the date the PCN was issued, you pay the discounted amount shown on the front of the PCN. If you pay after 14 days, you pay the full charge that is displayed on the front of the PCN.
If you have paid for a digital ticket and were still issued a PCN, your appeal may be successful
You will need to provide proof of purchase such as a screenshot of the payment receipt.
Alternatively, if you pay your PCN within 14 days from the date the PCN was issued, you pay the discounted amount shown on the front of the PCN. If you pay after 14 days, you pay the full charge that is displayed on the front of the PCN.
Your appeal may be successful in either of the following circumstances:
- you had a valid pay and display ticket or discounted season ticket on display but your Blue Badge was not clearly displayed
- you had a Blue Badge on display but your ticket had fallen down or was not clearly displayed
In both cases you will need to provide a clear photo of the front and back of badge or ticket, whichever was missing, showing all the relevant details.
Alternatively, if you pay your PCN within 14 days from the date the PCN was issued, you pay the discounted amount shown on the front of the PCN. If you pay after 14 days, you pay the full charge that is displayed on the front of the PCN.
If you were involved in a medical emergency, your appeal may be successful.
You will need to attach a formal letter from a health professional that treated you or a passenger.
Alternatively, if you pay your PCN within 14 days from the date the PCN was issued, you pay the discounted amount shown on the front of the PCN. If you pay after 14 days, you pay the full charge that is displayed on the front of the PCN.
Your appeal may be successful if you have been issued 2 PCN's issued on the same day, at the same place, under the same contravention.
You will need to attach your vehicle registration number and AA reference number printed on the second PCN that was issued.
Alternatively, if you pay your PCN within 14 days from the date the PCN was issued, you pay the discounted amount shown on the front of the PCN. If you pay after 14 days, you pay the full charge that is displayed on the front of the PCN.
You must report this to the police as soon as possible. Your appeal may be successful if your vehicle has been cloned. You will need to attach evidence that it was not you or your vehicle that was involved.
We will need to see a colour photo showing the make and model of your vehicle, a colour photo of your vehicle registration number and a police crime reference number which you will get after you report the issue to the police.
Alternatively, if you pay your PCN within 14 days from the date the PCN was issued, you pay the discounted amount shown in the front of the PCN. If you pay after 14 days, you pay the full charge that is displayed on the front of the PCN.