Collecting your taxi licence

We will email you when your licence items are ready to be collected.

When you collect your items, bring the email with you. You can show us the email:

• on your phone or device
• as a printed copy

We'll also need ID documents and other evidence if you're collecting a vehicle or driver licence.

Bring the email and other documents to:

Buckinghamshire Council
The Gateway
Gatehouse Road
Aylesbury
Buckinghamshire
HP19 8FF

View which documents you need to bring:

Only the licence holder can collect a driver licence.

You will need to bring all of these original documents:

• Enhanced DBS Certificate
• Proof of Right to Work Documents (for example a passport)
• DVLA Driving Licence
• English language certificate
• certificate of good conduct (if you uploaded a copy as part of your application)

If you do not bring the original documents, we cannot give you the licence.

A nominated person can collect your vehicle licence on your behalf.

You (or they) will need to bring photo ID.

View the status of your application online, under the 'My History' menu of the relevant application form.

Order additional items.

You will also need to bring the old plate and window card.

You will need to bring any supporting documents relating to the reasons for the surrender.