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Terms and conditions of travel

Last updated: 19 July 2024

Terms of travel for all students

  1. If your child leaves the school or moves address, you must notify us and return any current bus pass.
  2. There is an administration fee of £15, payable to Buckinghamshire Council, for replacing any lost or damaged school bus passes.
  3. The pickup and drop off point for taxis or minibuses may be a central point that students will have to get to and from. This could be up to 1 mile away from the home. Pickup and drop off points are subject to change for reasons of service efficiency. Notice of any change to these will be five working days, where possible.
  4. Routes and timetables for council-run school buses are published on our website each August. Routes, times and boarding points may change during the year and the revised timetables will be available on our website.
  5. We may make changes to boarding points, boarding times and routes for any passenger due to operational reasons. Notice of any change to these will be 5 working days, where possible.
  6. Parents or carers have responsibility for their child’s behaviour while they travel to and from school on the transport provided.
  7. Parents or carers must ensure that a child can get safely to and from the school transport bus stop or pick-up point.

    If you are in any doubt of your child's ability to safely walk between home and the bus stop or pick up point then you should ensure they are accompanied.

    It is essential that your child knows what to do if they have forgotten their bus pass and are not allowed to travel, or if the vehicle does not arrive. This could be returning home, telephoning you as the parent or carer, or another suitable arrangement made with the child.
  8. The council accepts no liability of any kind in respect of any delay to school transport services at any time of day, regardless of the cause.
  9. For customers who pay for their Spare Seat, the council does accept limited financial liability where a transport service fails to run at all for any reason that is proved to be the fault of the transport provider. This liability is limited to a refund of the price for the individual morning and/or afternoon journey(s) as applicable, as set by the council's Spare Seat Scheme. Any claim for a refund must be made through the school transport 'contact us' form. This must be done within five calendar days of the date when the failure occurred. Late applications will only be accepted if there are exceptional reasons and the council’s decision on this will be final.
  10. Parents or carers of children with an Education, Health and Care Plan who are on dedicated Council-arranged transport must ensure they are at home at pick up in the morning and for drop off in the afternoon. Transport crews are not allowed to leave the child without the appropriate handover. Read more about school transport for young people with SEND.
  11. Responsibility for school attendance lies with the student and their parents/carers.
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