Household Waste Collection Policy for Southern Buckinghamshire

Garden waste collections are chargeable as part of an optional subscription-based service. The annual subscription will cover 23 fortnightly collections a year. Garden waste collections will be suspended for six weeks during mid-December to late January period as advised by the Council.

Annual subscriptions will be based on a rolling 12 months from the time of subscription. Once payment has been received from a new customer we will aim to deliver the bin / bags within 10 working days.

A confirmation letter, subscription sticker and the terms and conditions will be sent to customers within 10 working days of payment. Stickers will display the subscription expiry date.

Garden waste collections will be made on a fortnightly basis and a valid subscription sticker must be displayed on the back of the bin, handle side (for collection with handle facing roadside) or on the top of reusable bags to ensure collection. Bins or bags without a valid subscription sticker will not be emptied, and collection crews will not return until the next scheduled collection day.  

If the garden waste containers are not presented for collection, then the crew will not return until the next scheduled collection day. This collection will also count as part of the annual subscription. We will aim to provide 23 collections throughout the year unless circumstances beyond our control prevent collection i.e. inclement weather.

If the subscription is not renewed after a year, collections will cease and the containers may be removed from your property without prior warning. The cost of the service is reviewed annually and the latest prices along with terms and conditions can be found on the council website.

Additional subscriptions can be requested at any time of the year. 

They will be charged at the full rate and will expire the same time as the first subscription.  We cannot pro-rata additional bin requests. 

To ensure customers receive a full year’s subscription on any additional bin, they can wait until the first bin expires and request an additional subscription at the same time as renewing the first subscription.  

Once payment has been made for an additional subscription, we aim to deliver the bin/bags and sticker within 10 working days.