Garden Waste Collection Service Terms and Conditions
What we will and will not collect
We will collect loose garden waste such as grass cuttings, tree and hedge clippings, weeds and plants, leaves, twigs and bark, dead flowers, cut flowers.
We will not collect (nor will we remove from your garden waste bin) garden waste that has become stuck or frozen, or which consists in whole or in part of:
- soil
- stones
- rubble
- gravel
- turf
- large branches
- noxious weeds
- treated wood
- fire cinders
- ash
- sawdust
- vacuum dust
- plastic flowerpots, trays or bags
- plastic bags and liners
- pet bedding and litter
- animal droppings
- shredded paper
- cardboard
- food waste
- general rubbish
A list of acceptable and unacceptable items can be found on our website.
If you regularly place unacceptable waste in your garden bin, we may cancel the Service you receive. If this happens, we will not provide a refund of any payment you have made for the Service, and we may recover the garden waste bin from your premises or charge you the cost of the garden waste bin if recovery by us is not possible.