The weather is exceptionally hot. For guidance on what to do if you see someone sleeping on the streets of Buckinghamshire see Severe Weather Emergency Provision (SWEP).

Due to the hot weather and our commitment to the safety of our collection crews, all bin collections will now take place from 6am on Thursday 10th July and Friday 11th July. Leave your bins out the night before or no later than 6am on your collection day.

Report a problem with garden waste

Missed collection

If your garden waste has not been collected, you can report a missed bin collection online.

You should check:

that you have the correct collection day
you have paid for a garden waste subscription or renewal

Items not collected

If your bin was emptied but some items were left, it may be because they were items we do not accept, for example, food waste, soil or plant pots.

You can check which garden waste items we do and do not collect.

Damaged bins

If your bin is lost or damaged, you can request a replacement bin online.

Replacement garden waste bins will be delivered with a replacement sticker if you have a valid subscription.

If you've not received your bin sticker

You should receive your bin sticker within 10 working days of signing up and paying for our garden waste service or requesting a replacement sticker.

If you've not received your sticker, you can contact the waste and recycling team.

Replacement bin stickers

If your garden waste sticker has been lost, stolen or damaged, request a replacement garden waste sticker.

Other enquiries

Contact bins, waste and recycling.