Compliments & Complaints Annual Report 2021 to 2022

1. Background

1.1.

This is the second annual report for compliments and complaints for Buckinghamshire Council.

1.2.

The information contained in this report is for the period 1 April 2021 to 31 March 2022.

1.3.

The Local Government and Social Care Ombudsman’s annual review letter will likely be issued to authorities in July for 2021/22. For this reason, there is no ombudsman case information in this report. An update on this area will be issued later in the year.